Hard Web Privacy Policy

After 15 years in the web designing business on the Gold Coast I can say that I have never misused or sold on any of my customers private information.

I feel that this being a web designer for my customers is a position of trust and I would never knowingly or intentionally pass any information to anyone who might then carelessly spam them or try to market to them in a dishonest manner.

I do not resell hosting or domain name registration services preferring to recommend some hosts and registrars that I trust and advise customers how to sign-up themselves. This is because I have seen the practice of some web designers who mark up hosting and domain name registration services as if they are the actual host or domain name registrar whereas they are just reselling someone elses services and cannot influence the level of service that is provided in any way. So what are they charging money for?

It is in my customers best interest to have control over their domain name registration (ownership), website hosting and website design (ownership of the code, graphics and images of the website.

I do not restrict a customer from moving on to another web designer if they wish and do not attmept to block a transfer by holding any copyright protection over any code on a website that I have designed.

They may take the website in it's entirety with them to alternate web designers, website hosts or domain name registrars which is only proper I feel.

Any information that I have collected through web forms, emails and phone calls is treated with care and not shared with anyone else unless the customer is aware of it.

I am aware of, and adhere to the Privacy Act 1988 and the Privacy Principles document put out by the Australia Govt. in 2001 Pdf here.
An updated copy may possibly found on the website at www.privacy.gov.au

Australia now also has The Privacy Amendment (Enhancing Privacy Protection) Act 2012, which came into force on 12 March 2014.
It aims to create a single set of Australian Privacy Principles applying to both Australian Government agencies and the private sector.
These principles will replace the existing Information Privacy Principles and National Privacy Principles.
It introduces more comprehensive credit reporting and also improves privacy protections and aims to apply a more logical, consistent and simple language in the legislation and regulations which will grow from the legislation. The new law will also strengthen the functions and powers of the Australian Information Commissioner to resolve complaints, use external dispute resolution services, conduct investigations and promote compliance.
It will also create new provisions on privacy codes and the credit reporting code, including codes that will be binding on specified agencies and organisations.

New Privacy details related to Cookies and Google Advertising.
25 Oct 2013
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

Hardweb will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless we have robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger.

This merging to produce information which may identify individual users is highly unlikely to be pursued by Hardweb now or in the future.
jIf it does then every user of this website will know it is happening and be required to opt-in to this service.

We follow the  Google Ads Interest-Based Advertising Policy and its sensitive category restrictions.

Some other possible disclosure requirements for all countries and territories are as follows:

  • Hardweb maybe using Remarketing with Google Analytics to advertise online
  • Third-party vendors, including Google, may show Hardweb's ads on sites across the internet
  • Hardweb and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to this website
  • Hardweb and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how Hardweb's Google Ads ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to this website

Hardweb has implemented Google Analytics 'demographics and interest' reporting (new Oct 2013), and Hardweb would like to disclose that:

  • When you visit and thereby "use" this website Hardweb may collect usage data from Google's interest-based advertising or 3rd-party audience data such as age, gender and interests and collate and collect this data via the Google Analytics service.
    This will not however be tied to any personally identifiable data trail see above about merging


Please feel free to ask my customers how they feel about my service and value.
(Go to their websites some of which are listed here , find their email link, then click and enquire)

Author: David Thatcher

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Google Partner status
In 2011 Hard Web first qualified to become a Google Partner after passing the required exams in Dec 2010. I stayed current for 4-5 years which required multiple yearly exams and because my business didn't actually make much money from setting up and managing Google Ads campaigns in proportion to how difficult it was to stay up with the game and to stay certified, I let the certification lapse and lost my partner status.
Good news is that Hard Web has now requalified (on Sat 27th October 2018) and is now a Google Partner again!
Here is the Google Partner badge which you can click on to see my Google Partner details (even though the cursor doesn't turn into a pointer?).

As a Google Partner, I have to have a disclaimer on every page that I show the badge to say that:
Hard Web's SEO services are not verified or endorsed by Google. This is part of the Google Partner rules as follows.

“You cannot show the Partner or Premier Partner badge on any materials, such as websites, that advertise Search Engine Optimization (SEO) services without a prominent notice saying such SEO services are not verified or endorsed by Google.”

Also see more information from Google about working with third party partners like Hard Web.
The document that is linked to is also known as the Google disclosure document and is a requirement of being an Google Ads reseller.

To enquire about Google Ad campaigns for your business or Web Design or SEO
Please call Office: (07) 5526 2939
or Mobile: 0401 352 269

or email
Thank you.
Established in 1999 2019 will be Hard Web's 20th year of trading!
Hard Web is now in it's 19th year of trading on the Gold Coast!
The Web is now being served in many different hardware devices including tablet, mobile phone and ultrabook
The Web is now being served in many different hardware devices including tablet, mobile phone and ultrabook...
contact Hard Web to find out how you can optimise your website to suit different delivery devices.
Top 9 free Google business products
(links open in new window)
Google Search (heard of it?)
Google Analytics (website stats)
Google Places (free business listing)
Webmaster Tools (excellent for SEO)
Google+ business pages (get on it now)
Google Docs (cloud solution)
Google calendar (I use it everyday)
Chrome (browser)
Gmail (webmail)


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Call 07 5526 2939 or 0401 352 269